About Us

COMPANY PROFILE

MATRIX Business Machines Pvt. Ltd is a ISO 9001-2008 certified organization which has completed more than 2 decades in existence spanning the entire era of computer generations. Having made a modest start in 1988, we have grown at a steady pace, having gained invaluable experience in Designing, Supply, Configuration, Integration and Maintenance of IT Infrastructure and Enterprise-wide solutions to hundreds of Corporate Clients in Pune. Today MATRIX is considered one of the few IT system integration companies which provides a “single vendor” advantage to our clients.

BUSINESS OBJECTIVE

  • 98% up time for all IT infrastructure
  • Consulting clients on newer technology and mapping to their business needs
  • Proactive in understanding needs and issues so that they are resolved at the earliest
  • Constant upgradation and training to ensure highly skilled and trained manpower
  • Faster Response and Resolution time
mission

MISSION STATEMENT

Matrix is committed to provide IT products, services and solutions,which would enhance the productivity and efficiency of the customer. Matrix would strive for excellence in support functions surpassing customer needs and expectations. Matrix would generate profit by making the customer win always. Matrix would be customer - centric in all functions with the sole aim of providing the customer with 'peace of mind'.

“Redefining Service” is the motto of MATRIX which reflects our commitment to change the paradigms of providing services to our customers. We want to set benchmarks in the industry with the quality of service and improved efficiency which would surpass global standards.

INFRASTRUCTURE & TEAM

At Matrix, we believe in providing a platform for all the members of our team so that they can utilize their skills for providing quality service to our customers.

We are based out of a 2600 sq ft well-equipped office on Baner Road, which is the fastest growing IT location in Pune. Team Matrix is a group of qualified skilled individuals having an immense pool of experience & driven by a sense of values. Our team consists of

Business Development Team - Technology trained professionals with a knack of understanding customer requirements and suggesting solutions which would enhance overall IT experience for the customer organization.

Customer Support Team - Highly experienced members with certification from Cisco and Microsoft, capable of supporting infrastructures having different platforms, multi-locations and various client specific applications.

Back Office Team - The spine of the organization taking care of the order processing, logistics, invoicing and client satisfaction reviews.

25 Silver Jubilee Year
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